Company Policies

Processing time 3-5 business days - excluding orders to be printed. Please allow additional time for shipping.

US Orders - Minimum $200.00: ($50.00 service charge will be automatically added if under minimum).

Minimum of 3 pieces per shade / per product - excluding specified kits or compacts (6 minimum). If ordering under minimum, 50% service fee added.

New  Account: First time order must be prepaid in full by credit card or cashiers check.

International Orders - Minimum $200: Must be prepaid by bank wire or credit card with written authorization. Client is responsible for all duties, taxes and freight.

Orders may be accepted via telephone, fax, e-mail or mail

Payment may be made with Visa, Mastercard, American Express or Discover with written authorization from the client, form will be sent.

All credit card orders must be charged before processing

Cancellation Fee: Once order is placed there will be a cancellation fee equal to 50% of the value of order or $200.00 which ever is greater

State of Florida clients: Must supply copy of signed sales tax certificate (DR13)

Audrey Morris Cosmetics & Skin Care is not responsible for UPS delivery schedules or times of delivery.  Someone must be present to receive the package.  If a package is returned, the customer will incur additional shipping charges

All freight charges, customs, brokerage, duties and taxes are the responsibility of the customer

All shortages and breakage in shipping must be reported within 48 hours

PLEASE ORDER CAREFULLY. Audrey Morris Cosmetics & Skin Care does not accept returns due to customer error.  Your order MUST be read back to insure accuracy.  All sales are final

If misunderstandings occur with phone orders, the Company will request written purchase orders & correct part numbers must be specified

Shipment refusals - 50% handling fee will be charged, plus shipping

No returns without written authorization. Products returned without authorization will be returned at customers expense

Prices subject to change without notice

Audrey Morris Cosmetics & Skin Care assumes no responsibility for the product if it has been repackaged and will not be covered by our liability insurance

Back orders: Occasionally an item may be temporarily out-of-stock at the time you order.  Please be aware that we DO NOT back-order.  Your invoice will flag any items that were not shipped. Please re-order these items on your next $200.00 minimum order.  You are not charged for any items not shipped.

There is a $75.00 charge for returned checks

Customer warrants that he/she will comply with all labeling requirements of the Federal and State Laws pertaining to The Food, Drug and Cosmetics “Act”

Price break indicates same product shade and package style

Rush Service: For a service fee of $100.00 or 20% of order, which-ever is higher. To ship within a 24 hour time frame if order is placed before 12pm EST (exceptions may apply) if possible. This does not include shipping service.

Title and ownership of products remain the property of Audrey Morris Cosmetics & Skin Care until payment is made in full

Printing orders: Lead time is 2 to 4 weeks

Marketing sheets are available on all products upon request

Sample packages available for a nominal fee, purchase these discounted sample packages to familiarize yourself with our quality, various formulas and packaging options.