Company Policies
Processing time 3-5 business days - excluding orders to be printed. Please allow additional time for shipping.
US Orders - Minimum $200.00: ($50.00 service charge will be automatically added if under minimum).
Minimum of 3 pieces per shade / per product - excluding specified kits or compacts (6 minimum). If ordering under minimum, 50% service fee added.
New Account: First time order must be prepaid in full by credit card or cashiers check.
International Orders - Minimum $200: Must be prepaid by bank wire or credit card with written authorization. Client is responsible for all duties, taxes and freight.
Orders may be accepted via telephone, fax, e-mail or mail
Payment may be made with Visa, Mastercard, American Express or Discover with written authorization from the client, form will be sent.
All credit card orders must be charged before processing
Cancellation Fee: Once order is placed there will be a cancellation fee equal to 50% of the value of order or $200.00 which ever is greater
State of Florida clients: Must supply copy of signed sales tax certificate (DR13)
Audrey Morris Cosmetics & Skin Care is not responsible for UPS delivery schedules or times of delivery. Someone must be present to receive the package. If a package is returned, the customer will incur additional shipping charges
All freight charges, customs, brokerage, duties and taxes are the responsibility of the customer
All shortages and breakage in shipping must be reported within 48 hours
PLEASE ORDER CAREFULLY. Audrey Morris Cosmetics & Skin Care does not accept returns due to customer error. Your order MUST be read back to insure accuracy. All sales are final
If misunderstandings occur with phone orders, the Company will request written purchase orders & correct part numbers must be specified
Shipment refusals - 50% handling fee will be charged, plus shipping
No returns without written authorization. Products returned without authorization will be returned at customers expense
Prices subject to change without notice
Audrey Morris Cosmetics & Skin Care assumes no responsibility for the product if it has been repackaged and will not be covered by our liability insurance
Back orders: Occasionally an item may be temporarily out-of-stock at the time you order. Please be aware that we DO NOT back-order. Your invoice will flag any items that were not shipped. Please re-order these items on your next $200.00 minimum order. You are not charged for any items not shipped.
There is a $75.00 charge for returned checks
Customer warrants that he/she will comply with all labeling requirements of the Federal and State Laws pertaining to The Food, Drug and Cosmetics “Act”
Price break indicates same product shade and package style
Rush Service: For a service fee of $100.00 or 20% of order, which-ever is higher. To ship within a 24 hour time frame if order is placed before 12pm EST (exceptions may apply) if possible. This does not include shipping service.
Title and ownership of products remain the property of Audrey Morris Cosmetics & Skin Care until payment is made in full
Printing orders: Lead time is 2 to 4 weeks
Marketing sheets are available on all products upon request
Sample packages available for a nominal fee, purchase these discounted sample packages to familiarize yourself with our quality, various formulas and packaging options.